Winchester Motor Group comprises of Winchester Motor Company, Garland Motors and Aldershot Used Car Centre. As a family owned business we focus on customer service and value for money, so we are naturally anxious that ALL our customers enjoy their buying experience with us. Here are some of our customers that did and have taken the time to write in and tell us.
On Saturday my husband and I purchased a Skoda Scala 1.5. My husband had been researching a new car for some months and we arranged a viewing at Reading dealership as it seemed to be the largest. I will not bore you with all the details but the treatment we received from them was appalling. Our test-drive was postponed three times, emails were ignored, phone calls cut off, it was truly dreadful. So in frustration and despair we contacted your dealership, just before 10 am on Saturday 15th and were given an appointment with Alex at midday. Just after 2pm we were in the pub for a celebratory lunch having just bought our new car!
Our experience with Skoda had been appalling until we met Alex. We cannot praise him highly enough. He was warm, friendly, caring and patient in dealing with two Senior Citizens however he never overstepped the mark and showed old-fashioned good manners which I especially appreciated. Nothing was too much trouble and his whole demeanour changed our perception of Skoda. If you have any sort of bonus scheme for outstanding performance I would dare to say he merits it. He is undoubtedly a credit to your business.
Jane Hart (on behalf of us both)
"...I just wanted to let you know that I been in contact with your Winchester branch and have got a very good deal on a new Karoq.
I only mention this as the service I received from the branch was outstanding especially Scott Morton who spent a great deal of time with me to ensure I got exactly the right car. I did go to another dealership, however chose Winchester based on the service I received from Scott..."
Jon Bates, Eastleigh
Nothing was too much trouble
"... I would like to say how pleased we were with the service and attention that we received from Richard whilst purchasing our new Yeti. Nothing was too much trouble and he showed an excellent knowledge of the car. He is a great representative of your company..."
Phil & Rosie Glover Mooney, Wiltshire
An Excellent, friendly professional service
"... I have just had my Octavia repaired by the Accident Repair Centre and I would like to praise the excellent and friendly, professional service provided and high quality of workmanship that is evident in the repair. I would particularly like to thank Alan Reynolds, who was extremely professional and helpful throughout. I would have no hesitation in recommending Winchester Motor Group and the Accident Repair Team..."
Mr Dan Felstead
A Big Thank You to Alan and the Body Shop Team
"... I just wanted to say a big thank you to Alan and the Body Shop team for doing the work on my car, for fitting it in last week when I know they were very busy, just so I could have the car in time for our holiday and more impressively, for cleaning the biscuit/crumb bomb that had gone off inside! I am most grateful and we will continue to use you every time..."
Anna Gillings. Southampton
Many congratulations on 50 Years in Business
"... I would just like to say congrats on 50 years at Garland motors and many thanks for giving me and my family years of happy motoring
with your great cars. Many thanks..."
Terry Val and Joyce
From start to finish all the staff were extremely helpful
"... Just wanted to say thanks for the excellent service I received today at Aldershot Used Car Centre. From start to finish of the purchase of my Nissan Note, all the staff were extremely helpful and made the process so much more of a pleasure ..."
Steve Sullivan. Aldershot
From walking in the staff were very friendly and helpful
"... Please could you thank Mark and Simon in particular who were extremely helpful. This is my first ŠKODA and I love it ..."
Mr M.Sanders. Winchester
Thankyou for the excellent service provided
"... Just a quick note to Tony at Aldershot Used Car Centre to say thankyou for the excellent service provided when purchasing our new car. Great Car and my daughter is happy, so thank you ..."
Mr D.Gilroy. Aldershot
Sean was just polite, patient and lovely
"... Nothing was too much trouble and he took his time to explain everything and again if it was needed ..."
Margaret Spratt. Winchester
Please thank your staff for us
"... This is the third or fourth time we have brought our car to your garage and we very much hope to be able to continue using your garage for the forseeable future. Please thank Wendy who arranged the lifts, Matthew who worked on the car and Stuart who drove me home. His driving was impeccable ..."
Mrs S.Keefe. Romsey
We found your staff most helpful
"... After our car starting overheating on the M3, we came off at the Winchester exit and found your garage. It was very reassuring to find your staff most helpful in offering us somewhere to sit, a welcome cup of coffee whilst we called the AA ..."
Rod & Margaret Fisher. Lytham, Lancs
It's so refreshing to have such good service
"... It is so refreshing to have such good service nowadays. Wishing you all continued success in business ..."
Helen Lewis. Swaffham, Norfolk
I was surprised how easy the truck was to drive
"... I drove the Isuzu truck yesterday - I was really surprised how easy it was to drive and very comfortable. Thanks for all your help Josh, you were great ..."
James Joinery, Aldershot
We are so pleased with our ŠKODA Rapid
"... Just to let you know we are so pleased with our ŠKODA Rapid. Also thank you for your efforts Des and kind attention with our purchase ..."
Julian & Hilary Davies. Fair Oak
It is nice to be treated with respect
"... As an elderly lady it is nice to be treated with respect and not as if I'm a complete idiot. I have always received good service from your staff and in particular, Des, your Sales Manager ..."
Mrs J.E Crosier. Romsey
We're delighted with the vehicles and your service
"... We decided to buy vehicles from yourself after being unhappy with the service from our previous supplier. We ordered two Black Yukon D-Max trucks and we are delighted with them and the professional approach of your staff, who always answered the phone promptly, called back when they said they would and were polite, knowledgable and friendly. Please pass on our thanks ..."
David A. Searle. Aldershot
My husband is absolutely delighted with the car
"... We would like to note the efforts of Andrew Evans your Fleet Specialist, in securing us a great contract hire deal and the exceptional customer service. I would not hesitate to recommend to others considering business contract hire with ŠKODA ..."
Kate Hawkins. Cardiff
Just to thank you for my son's ŠKODA
"... Just to thank you for my son's car. It has been a great success. I hope all is well with you and thank you once again ..."
Mrs Hardy. Winchester
Thank you for making it so easy and painless
"... The car is great Sean. Thank you for making it so easy and painless parting with our money! You do a brilliant job ..."
Richard & Roz Knowles. Winchester
We were very impressed with the brilliant help & friendly assistance we got from Scott Morton & all his colleagues. So much so we bought a second car as well! Very good service.
Barrie & Barbara