Volkswagen Service Promises

At Winchester Volkswagen, we want you to feel confident about the quality ofservice you'll receive - every time you visit us. That's why we've devised the 'VolkswagenService Promise'; 5 promises designed to help you manage the cost of motoring and making your life easier.

Promise 1

  • We are the Volkswagen Experts

Our Experts know the latest Volkswagen software inside out. They use bespoke tools and equipment, and all work is covered with a 2-year parts and 1-year labour warranty.

Promise 2

  • We’ll match any like-for-like written quote

This can be for maintenance, service, repairs or new tyres using Volkswagen Genuine Parts, from any garage within 5 miles**

** Terms and Conditions apply

Promise 3

  • We’ll keep you moving

We can pick up your car and drop it back to you, and even give you a lift to work. Book a service online and simply select your preferences.

Promise 4

  • We’ll show you any work required by video

If our Experts identify an issue, we’ll show you what it is via video before we put it right.

Promise 5

  • We’ll keep your car software up to date

Experts can update the software in your car so you enjoy the best performance and driving dynamics.

**Terms & Conditions

Quotes supplied must be from any VAT registered garage with a UK Standard Industrial Classification (UK SIC) of 45200, maintenance and repair of motor vehicles within 5 mile driving distance from Winchester Volkswagen.  Like for like content of quote must be for exactly comparable work - we reserve the right to verify this.  We will only price match genuine quotations that are available to any member of the public at the garages advertised rates and are free from special offers or negotiated rates.  Tyre quotes must be fully fitted inc VAT, inc valves, balancing and disposal charges.  Tyres must be of identical specification - size, brand, pattern, load, speed rating and manufacturers markings.  Quotes must be presented to Winchester Volkswagen within 30 days of the original quote being issued.  Quotes from internet retailers are excluded.