Your responsibility as a Database Administrator will be the performance, integrity and security of our database. You'll be involved in the planning and development of the database, as well as in troubleshooting any issues on behalf of the users.

You'll ensure that:

Data remains consistent across the database

Data is clearly defined

Users access data concurrently, in a form that suits the business needs

Responsibilities

As our Database Administrator, you'll need to:

• Establish the needs of users and monitor user access and data quality daily.
• Update database with external agency information – email bounces, returned post, deceased records etc
• Update & manage the current Pinnacle vehicle database.
• Assist with the implementation of all future CRM business strategies.
• Assist with the implementation of a Group Database Policy including training.
• Deduplicate existing records and monitor and maintain daily.
• Maintain & update service work due diary.
• Manage & maintain Orphaned Vehicles – update and maintain.
• Manage the Data Completeness Reports – update and maintain any missing data.
• Maintain CFA Data completeness/accuracy/submission.
• Update database with Bamboo/Interactive return reports.
• GDPR Marketing Preference Forms – upload and manage Pinnacle preferences.
• work closely with Departmental & Group Managers compiling suite of reports relating to the quality & upkeep of the database.
• Communicate regularly with operational staff to ensure database integrity.
• Outbound follow up service calls.

Salary

£22,000 to £25,000 per annum - dependant upon experience.

Qualifications

• computer science
• computer software/computer systems engineering
• information technology
• mathematics

Skills

You will need to show:

• excellent problem-solving and analytical skills
• good communication, teamwork and negotiation skills
• familiarity with the Pinnacle an advantage.
• the ability to work to tight deadlines under pressure
• good organisational skills
• flexibility and adaptability
• the ability to create and maintain strong working relationships with colleagues and customers
• business awareness and understanding of business requirements of IT
• a willingness to keep up to date with developments in new technology
• a commitment to continuing professional development
• a basic understanding of information legislation, such as the GDPR act.