We are now Open!

We are ready to welcome you back to our dealerships for both sales and servicing - but we want to do everything we possibly can to keep both our customers and colleagues safe.

On your arrival, you will see we are doing things slightly differently to help protect you and our colleagues. You will be given a warm welcome, as always, but this will now be in the form of a friendly, touch-free greeting, rather than a handshake.

From the 24th July, we will ask for all of our customers visiting us to wear facemasks. Our staff members have been wearing facemasks ever since we reopened our dealerships. This is for your safety as well as ours.

Please find below a link to our Managing Director statement:

what we're doing to keep everyone safe

To ensure everyone stays as safe as possible and to help protect against the spread of COVID-19, we've made some changes to our usual processes. Watch our short videos to find out more details.

​Social Distancing 

We all understand how important social distancing is for our protection, and so you can be reassured that this will continue in our showroom and servicing facilities. The same rules apply: to keep a minimum of 2 metres apart. To achieve this you will notice we have moved some things around, and marked on the floor to indicate where people should walk, and stop, to ensure distancing rules are followed by all.

From the 24th July will we ask for all of our customers to wear facemarks 

---

​Safety Screens Where Needed.

It's nothing personal, we simply need to protect some of our team who have close contact with customers where it may not be possible to fully maintain social distancing. Just like in the supermarket. Behind the screen is the same friendly team member ready to help you.

We have installed Perspex protection sneeze screens on all Sales, Parts and Service Advisor desks to ensure the maximum possible protection for you and ourselves. All our customer-facing colleagues will wear masks and we have processes in place to ensure regular and effective hand washing throughout the day for all colleagues. You will find hand sanitiser pump stations throughout the dealership for your use.

---

​Working in regularly sanitised offices, workshops and showrooms.

We believe in doing everything possible to protect our team members, which includes a new sanitising system in all areas of our facilities. So every tool in the workshops, every surface in the kitchens, every touch point in the rest rooms, and every corner of our showrooms and offices are subject to additional cleaning using dedicated staff working to set procedures. This is why our staff, and you, can be confident in safely working and visiting Winchester Motor Group facilities.

We have invested in sanitiser machines at all of dealerships to be able to clean inside and outside of the cars you have purchased from us before we delivered your car to your front door or before you arrive at our dealership to click & collect your new car and to our service customers.

---

​Our Contactless Customers Journey

If you need or would like to change your car and do not want to visit our dealership, we want to make it as easy and as safe as possible for you without you having to leave your home except to collect your new car. With our Contactless Customer Journey, you can browse our selection of New and Used vehicles online to find your perfect car, complete the paperwork remotely and schedule a home delivery at a pre-arranged time convenient for you or pick up your vehicle from our dealership.

Click here for further information

---

​​Remote Appointments

For customers who would prefer not to visit a site, a range of options have been put in place to support you remotely.

How we can connect with you

We are pleased to offer remote appointments over a choice of video platforms. We can have a virtual discussion, present a vehicle to you, support you with vehicle research and configuration, and offer advice and guidance. Please contact us to make an appointment time and agree the platform.

How to book a remote appointment

Remote appointments can be booked for vehicle demonstrations, test drives and handovers. All of these can be booked by contacting the site directly or using the online booking form.

Book An Appointment Today

---

​Unaccompanied Test Drives for your safety.

Yes, you can still take that intriguing new car out for a test drive with us. Except it won't actually be with us, instead you can drive by yourself in a specially prepared and sanitised car. Simply talk to our sales team - they will instruct you on how Winchester Motor Group unaccompanied test drives work, and the terms & conditions.

Winchester Motor Company Bodyshop:

We are planning on opening up our bodyshop from 1st of July with the required social distance in place.

​Adapted for the safety and protection of everyone.

We finish where we started, to reassure you that it is not you or Winchester Motor Group that has changed, it is how we do things.

We are the same family company with the same values aimed at creating memorable experiences no matter what the service or product is we are providing for you.

We understand that this is a more difficult time for some than others; some things may be confusing or not fully understood. So please do call us should you need further assistance.